Terms of Service

1. Agreement to Terms

By accessing or using DataScribe.app ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

DataScribe is an AI-powered OCR (Optical Character Recognition) service that extracts text from documents and images. The Service includes:

• Document processing via web interface and API
• Text extraction from various file formats
• Multi-language support
• Enterprise-grade security and compliance
• Customer support and documentation

3. User Accounts

To access certain features of the Service, you must create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Providing accurate and complete information

4. Subscription and Payment

The Service is provided on a subscription basis. Key terms include:

• Subscription fees are billed monthly in advance
• A 14-day free trial is offered to new customers
• Payment processing is handled securely by Stripe
• You may cancel your subscription at any time
• Refunds are provided according to our refund policy
• Prices may change with 30 days' notice

5. Acceptable Use

You agree not to use the Service to:

• Process illegal, harmful, or infringing content
• Violate any applicable laws or regulations
• Attempt to reverse engineer or compromise the Service
• Exceed reasonable usage limits or abuse the system
• Process content that violates third-party rights
• Upload malware, viruses, or malicious code
• Resell or redistribute the Service without permission

6. Data and Privacy

Your use of the Service is governed by our Privacy Policy. Key points:

• Documents are processed in real-time and not permanently stored
• We maintain strict security and encryption standards
• You retain ownership of your content and data
• We process personal data in accordance with GDPR and applicable privacy regulations
• Data may be processed in multiple jurisdictions

7. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of DataScribe and its licensors. The Service is protected by copyright, trademark, and other laws.

8. Service Availability

We strive to maintain high availability but cannot guarantee uninterrupted service. We may temporarily suspend access for maintenance, updates, or technical issues.

• We provide the Service on a best-effort basis and do not guarantee a specific availability level on standard plans
• Scheduled maintenance will be announced in advance
• Service-level commitments (including any service credits) apply only where agreed in an Enterprise contract

9. Limitation of Liability

To the maximum extent permitted by law, DataScribe shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

10. Indemnification

You agree to defend, indemnify, and hold harmless DataScribe from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Service or violation of these Terms.

11. Termination

Either party may terminate this agreement at any time. Upon termination:

• Your access to the Service will cease immediately
• Outstanding fees remain due and payable
• You may request data export before termination
• Certain provisions will survive termination

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Singapore. Any disputes will be resolved in the courts of Singapore.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last Updated" date below. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

14. Contact Information

If you have any questions about these Terms, please contact us at: